Shipping policy

  • Shipping Policy

    Taiwan (TW)

    Shipping Methods

    • Store Pickup

      • Delivery Time: 5-7 business days.

      • Shipping Fee: Free sitewide (Additional NT$300 fee for offshore islands).

    • Home Delivery

      • Delivery Time: 5-7 business days.

      • Shipping Fee: Free sitewide (Additional NT$300 fee for offshore islands).

    Hong Kong (HK)

    Shipping Methods

    • SF Express Home Delivery

      • Delivery Time: 2-5 business days.

      • Shipping Fee: Free.

    • SF Express Pickup Point Collection

      • Delivery Time: 2-5 business days.

      • Shipping Fee: Free.

    International Shipping

    Eligible Regions: Philippines, Malaysia, Singapore, Vietnam, Thailand, United States, and other supported countries.
    Shipping Method

    • Door-to-Door Delivery

      • Delivery Time: 8-12 business days.

      • Shipping Fee: Free.

    Important Notes

    1. Business Days: Delivery times exclude weekends and public holidays.

    2. Tracking: All orders include tracking details. You will receive a confirmation email with tracking information once your order ships.

    3. Delays: Unforeseen circumstances (e.g., customs, weather) may occasionally delay delivery.

    4. Contact Us: For urgent inquiries, email [support@athsia.com]